bh99 Terms & Conditions

Eligibility & Age Requirement

To register and participate on the bh99 platform, users must meet the following eligibility requirements:

1.1 Age Requirement

The platform is for individuals aged 21 and above only. Minors are strictly prohibited from opening an account or using the platform. We may request identification for age verification at any time, and failure to provide the required information will result in immediate account suspension.

1.2 Single Account Policy

Each individual may operate only one account. If the same person is found operating multiple accounts, all accounts will be cancelled and any bonuses or winnings earned may be forfeited.

1.3 Accurate Information

All information provided at the time of registration must be truthful, complete, and up to date. Providing false information may result in account cancellation and deposited funds may not be returned.

Account Registration & Security

2.1 Creating an Account

To open an account on bh99, you must provide an active mobile number or email address along with valid identity details. Once registration is complete, you will have access to all services on the platform.

2.2 Password Security

You are solely responsible for the security of your account. Use a strong password and do not share it with anyone. bh99 will not be held liable if your login credentials are accessed by an unauthorised party.

2.3 Identity Verification (KYC)

In the interest of security and fraud prevention, bh99 may initiate a Know Your Customer (KYC) verification process at any time. This process may require a national ID card, passport, or other government-issued documents. Withdrawals may be placed on hold until verification is complete.

Deposit & Withdrawal Policy

3.1 Accepted Payment Methods

bh99 supports the following payment methods: bKash, Nagad, Rocket, and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, Islami Bank, and BRAC Bank). No methods outside this list are accepted.

3.2 Minimum Deposit & Withdrawal

3.3 Withdrawal Terms

Before a withdrawal request is processed, account identity verification must be complete. Winnings earned from bonuses are subject to the specified wagering requirements before withdrawal (see Section 4 for details). bh99 may request additional documents if needed.

3.4 Source of Funds

Funds deposited into bh99 must come from legitimate sources. Any activity related to money laundering or illegal transactions will be reported immediately and the associated account will be permanently closed.

Bonus & Promotional Terms

4.1 Welcome Bonus

Newly registered users on bh99 will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example, depositing ৳1,000 earns a ৳1,000 bonus, bringing the total balance to ৳2,000. Depositing ৳42,000 or more will qualify for the maximum ৳20,000 bonus, bringing the total to ৳62,000.

4.2 Wagering Requirements

Before withdrawing the welcome bonus, you must wager 10 times the bonus amount. Wagering is calculated on the bonus only — not on the deposit amount. Example: ৳1,000 bonus × 10 = ৳10,000 in wagers required before withdrawal.

4.3 General Bonus Terms

Each bonus offer has its own validity period. If the wagering requirements are not met before the expiry date, the bonus will be cancelled. Claiming multiple bonuses at the same time is generally not permitted — the specific terms of each promotion apply. bh99 reserves the right to modify or withdraw any bonus offer.

4.4 VIP Program

bh99's VIP program has three tiers: Bronze, Silver, and Gold. Bronze tier members receive up to 0.5% weekly cashback, Silver members receive up to 1.0%, and Gold members receive up to 1.5%. Staying regularly active creates the opportunity to advance to a higher tier.

Gaming Rules

5.1 Fair Play Guarantee

All games offered on bh99 are powered by established and reputable software providers. The games use Random Number Generator (RNG) technology, which ensures every outcome is completely unbiased and unpredictable.

5.2 Technical Issues

If a game is interrupted mid-round due to a technical error or server problem, bh99 will attempt to refund the bet for that round. However, any alleged "wins" resulting from abnormal software behaviour will not be considered valid.

5.3 Sports Betting

In the sports betting section, bets will be settled based on the official result of the relevant match. In the case of disputed matches, abandoned events, or games postponed indefinitely, bets may be voided or restructured. Betting markets and odds are subject to change — only the odds at the time a bet is confirmed will be used for calculation.

Responsible Gaming

bh99 treats responsible gaming as its highest priority. We believe that gambling and betting are a form of entertainment — never a source of income. Users are encouraged to set their own limits and play within them.

6.1 Self-Control Tools

Users on the bh99 platform can set their own deposit limits, session time limits, and betting limits. If you feel you are losing control over your gambling, you can use the option to temporarily or permanently close your account.

6.2 Support

If you are experiencing any issues related to gaming or feel you need help, please contact our support team. For more information, visit our responsible gaming page.

Privacy & Data Protection

7.1 Data Collection & Use

bh99 collects users' personal information solely for the purposes of operating the service, verifying identity, and meeting legal obligations. We do not sell your information to third parties.

7.2 SSL Encryption

All transactions and personal data are protected by SSL encryption. Industry-standard security measures are applied to data stored on our servers to protect against unauthorised access.

7.3 Cookies

The bh99 website uses cookies to improve service quality. By browsing the site, you consent to the use of cookies. More details about cookies can be found in our privacy policy.

Prohibited Activities

Engaging in any of the following activities is strictly prohibited and may result in immediate account cancellation:

Account Suspension & Cancellation Policy

9.1 bh99's Rights

bh99 reserves the right to temporarily suspend or permanently cancel any account at any time without prior notice, if there is reasonable evidence of a breach of these Terms.

9.2 Right to Appeal

To appeal an account cancellation, send an email with full details to [email protected]. bh99 will give proper consideration to each appeal and communicate its decision.

9.3 User-Initiated Account Closure

If you wish to voluntarily close your account, please contact our support team. Any valid balance should be withdrawn before closing the account.

Limitation of Liability

10.1 Service Availability

bh99 makes every effort to provide an uninterrupted service. However, the service may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. bh99 is not liable for such interruptions.

10.2 Third-Party Content

Our platform uses software from third-party game providers. If an issue arises with this software, bh99 will coordinate with the relevant provider but will not assume direct liability for the operations of each third party.

10.3 User Responsibility

The user acknowledges that online gaming and betting involve financial risk. Every bet is entirely the user's own decision and bh99 is not liable for the consequences of that decision.

Changes to Terms

bh99 reserves the right to modify these Terms, in part or in full, at any time. For significant changes, we will make efforts to notify users via the platform or their registered email address.

Continuing to use the platform after updated Terms are published will be taken as your acceptance of the new Terms. Therefore, every user is advised to review this page regularly.

Contact & Support

If you have any questions, complaints, or need clarification about these terms, please contact us. bh99's support team is available 24/7 to assist in both Bengali and English.

Reading these terms together with our Privacy Policy will give you a complete understanding of all aspects of using the bh99 platform. We also encourage everyone to read our Responsible Gaming Guidelines.